Al Howard is a dedicated Information Technology professional with over 18 years of experience in providing all kinds of hardware and software support to numerous corporate, private sector and nonprofit clients as well as those in the field of education. Al has an extensive background in technology as he has vast experience in various roles such as a Computer Support Specialist, IT Support Specialist, Help Desk Technician and an IT Administrator. Al has outstanding expertise in hardware and software installation and troubleshooting of both Microsoft Windows and MacOS platform devices. He loves assisting others with their technical issues, possesses a "can do attitude" and thrives in a team environment to achieve favorable outcomes to requests and issues. He also has extensive experience training and mentoring others as well as explaining technical terms in a very relatable and non technical manner that's easy to understand.
Al's role is vital to The M.A. G. Firm LLC. He utilizes his skills and knowledge of Information Technology by ensuring both internal and external client technology issues are taken care of. Al understands the importance of supporting all of his clients very quickly and efficiently by providing fantastic customer service, communication and problem-solving skills.